Apply on Kit Job: kitjob.in/job/4q5iq4

Role: Senior Associate - Sales Operations (Farming)

What you’ll do:

Roles and responsibilities :

- Manage and grow existing Merchant relationships in SMB vertical, by identifying opportunities for upselling, cross-selling, and deepening engagement

- Develop strategies for expanding existing customer accounts within SMB market categories, focusing on long-term partnerships

- Consistently achieve revenue targets through customer retention, account expansion, and driving additional business from existing Merchant in line with team/organizational objectives

- Maintain regular communication with existing clients, ensuring satisfaction and resolving any issues to maintain strong relationships

- Build and manage a pipeline for account expansion by identifying growth opportunities within existing accounts





- Collaborate with Merchant to identify current use cases and tailor solutions to meet their evolving needs, driving long-term value

- Establish best practices and operating procedures for Merchant retention, relationship management, and account expansion

- Stay updated on market trends, merchant pain points, and competitor actions that may impact current merchant relationships and growth opportunities

What Makes You A Great Fit:

- 2-6 years, relevant experience in Hunting and selling, from Fintech background, preferably online payments

- Has fair understanding of payments space

- Strong interpersonal skills and the ability to build rapport with customers by understanding their requirements

Location: Bangalore ~ Ecoworld - Bellandur

Apply on Kit Job: kitjob.in/job/4q5iq4

📌 Associate - Sales Operations (Inbound Hunting - Sales) (Bellandur)
🏢 Cashfree Payments
📍 Bellandur