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? Now Hiring: Customer Relationship Manager (CRM) & MIS Executive (Virar-Vasai Market Experience Mandatory)

⚠️Only candidates currently working in the Real Estate sector within the Virar–Vasai market will be considered.

Company: SPACENEST Real Estate Advisory Private Limited - MANDATE FIRM (Fast-growing real estate advisory firm)

? Location: Vasai & Virar, Mumbai, Maharashtra, India (On-site)
? Experience: 3+ Years
⚡ Immediate Joiners Preferred

⚠️ Strictly for candidates from Real Estate Developers, Mandate Firms, IPCs, or Real Estate Channel Partner firms only.
❌ Banking, Insurance, BPO, Telecom, Retail, and Non-Real Estate CRM profiles will not be considered.

We are looking for a dynamic and results-driven Customer Relationship Manager (CRM) with strong experience in post-sales operations, customer lifecycle management, and interdepartmental coordination within the real estate sector.

? Key Responsibilities:
• Manage the entire customer lifecycle from booking to possession
• Handle post-sales activities, collections, and home loan disbursement coordination




• Follow up with teams, customers and bankers for outstanding dues (OCR/Home Loan)
• Coordinate with internal and external teams at the builder site (Sales, Projects, Accounts, Architecture) to ensure timely updates and seamless communication
• Ensure customer queries and complaints are resolved within defined TAT
• Maintain accurate documentation and project-wise customer records
• Coordinate and manage RERA-related matters internally in collaboration with the Legal team
• Prepare and present MIS reports to management
• Prepare and present MIS reports to builder management
• Drive process improvements through complaint analysis and tracking
• Strong proficiency in reporting, data analysis, and calculations (Advanced Excel/MIS)

? Key Requirements:
• Proven experience in CRM / Customer Relationship / Post-Sales (Only Real Estate preferred)
• Robust knowledge of ERP systems, MIS reporting, and documentation

Apply on Kit Job: kitjob.in/job/4qrcm7

📌 Customer Relationship Management Manager (Vasai-Virar)
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