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Work Location: Chennai (Work From Office)

Role Overview:

We are looking for a dynamic, hands-on IT Operations Head to own the company's end-to-end IT operations — employee systems and IT assets, organization-wide security practices, IT procurement and vendor negotiations, in-house infrastructure, telephony, and the annual IT budget. This is a hands-on leadership role: the ideal candidate is a technical expert who can also negotiate hard with vendors and bring IT costs firmly under control.

Key Responsibilities:

1. Systems & IT Asset Management (Endpoint Lifecycle) - Own the complete lifecycle of employee systems (laptops/desktops): procurement, configuration, deployment, maintenance, and retirement. - Forecast incoming headcount in coordination with HR and hiring managers and procure systems in advance so every New Joinee is provisioned on Day 1. - Maintain an accurate IT asset register — allocation, recovery on exit, AMC, warranty, and audit readiness. - Standardize system images, configurations, and onboarding/offboarding workflows.

2.



IT Security Administration - Define and enforce robust security practices across the organisation: VPN connectivity, data leak prevention (DLP), email security, endpoint protection, and access controls. - Drive security hygiene — patching, device compliance, MDM, password/MFA policies — across all employee systems. - Respond to security incidents involving endpoints, email, or network access, and continuously harden the environment.

3. IT Procurement, Licensing & Vendor Negotiation - Own end-to-end procurement of hardware (laptops, desktops, peripherals), software licenses, and SaaS subscriptions (e.g., Atlassian Jira/ Confluence, Microsoft 365, security tools). - Procure and manage mobile SIM cards for the telephony layer, including telecom operator relationships and plan optimization. - Lead commercial negotiations with OEMs, distributors, telecom operators, and software vendors to secure the best pricing and terms. - Ration

Apply on Kit Job: kitjob.in/job/4rijge

📌 Head of Information Technology Operations (Chennai)
🏢 Matrimony.com
📍 Chennai