Job Title: Customer Support - Trainee
Company: MMI Softwares Pvt. Ltd.
Location: Mathura, Uttar Pradesh
Experience: Fresher / 0–2 Years
Job Responsibilities
Handle customer queries via call, email, or chat.
Provide basic troubleshooting and resolve software-related issues.
Guide customers in using software features.
Maintain records of customer interactions.
Coordinate with the technical team for issue resolution.
Required Skills
Basic computer knowledge.
Positive communication skills (Hindi & English).
Problem-solving attitude and patience.
Willingness to learn.
Basic Accounting knowledge
Qualification: Graduate (preferred).
Job Types: Full time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Perks:
Health insurance
Paid sick time
Paid time off
Provident Fund