Officer-Customer Care Services (Amravati)

Officer-Customer Care Services (Amravati)

22 Jun
|
Kokilaben Dhirubhai Ambani Hospital
|
Amravati

22 Jun

Kokilaben Dhirubhai Ambani Hospital

Amravati

Job No.

Job No 07 AMRAVATI

Department

Support Staff and Tech

Location

Amravati, Maharastra

Work Experience

0–5 Years

Qualification

Graduate; PG / Diploma (Relevant) preferred

Description

- Ensure that right billing takes place based on the kind of service required by the patient

- Readily help the patient and attendant

- Solving the problems of the patient and explicit the queries regarding their case

- Problems being diverted from operational departments for proper solution

- Guiding the patient to right departments

- Helping the corporate in patients with proper correspondence with the corporate

- Preparing the complete TPA files and submitting to Finance department

- Sending the reports to the MRD department after every 15 days

- Giving the letters, Railway / air concession forms to the patient

- Coordination with different departments of the hospital

- Submission of any deficiencies / queries raised by the insurance company

- To be a part of the Quality Improvement Initiative & Protocols of the organization.

📌 Officer-Customer Care Services (Amravati)
🏢 Kokilaben Dhirubhai Ambani Hospital
📍 Amravati

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