Apply on Kit Job: kitjob.in/job/4sk75d

Position Summary The Sales Executive will be the first point of contact for all clients visiting or contacting Ekyana.

The role combines

- Front Desk Operations
- Lead Management
- Membership Sales
- Customer Service
- Client Retention Support

The ideal candidate should be energetic, well-spoken, sales-oriented, and capable of delivering a premium client experience. Key ResponsibilitiesMembership Sales & Lead Conversion
- Contact all incoming leads through phone, WhatsApp, and email.
- Respond promptly to enquiries from Meta Ads, Google, website, referrals, and walk-ins.
- Schedule consultations, assessments, and trial sessions.
- Conduct studio tours and explain Ekyana's services and programs.
- Recommend suitable Yoga, Pilates, Wellness, and Consultation packages.
- Follow up consistently with prospects.
- Convert enquiries into paying members.
- Achieve monthly sales targets.

Front Desk Operations
- Welcome and assist all clients and visitors.
- Manage daily client check-ins and attendance.
- Handle incoming phone calls and WhatsApp messages.
- Schedule and reschedule appointments, consultations, and classes.
- Maintain studio schedules and room bookings.
- Ensure reception and waiting areas remain clean and presentable.
- Coordinate with instructors, therapists, doctors, and management regarding appointments and client requirements.
- Support smooth daily operations of the centre.

Client Relationship Management
- Build strong relationships with members and clients.
- Assist new members with onboarding.
- Address basic client concerns and escalate issues when required.
- Encourage membership renewals and program upgrades.
- Support retention and referral initiatives.
- Collect client feedback and communicate it to management.

Administrative Responsibilities
- Maintain accurate records in CRM and booking systems.
- Update lead status and follow-up activities daily.
- Process membership registrations and payments.




- Generate invoices and payment receipts.
- Maintain client databases and documentation.
- Prepare daily and weekly sales reports.
- Track conversion metrics and membership sales performance.

Desired Candidate ProfileExperience
- 1–5 years of experience in:
- Gym Sales
- Fitness Clubs
- Wellness Centres
- Healthcare Clinics
- Hospitality
- Customer Service
- Membership Sales

Preferred Background

Experience with

- Gold's Gym
- Anytime Fitness
- Cult
- Fitness First
- Ozone Fitness
- Burn Gym
- Luxury fitness clubs
- Wellness clinics

Skills Required
- Excellent verbal and written communication skills.
- Strong sales and persuasion abilities.
- Skilled appearance and presentation.
- Customer-centric attitude.
- Strong organizational skills.
- Comfortable using CRM software, WhatsApp Business, Excel, and booking systems.
- Ability to multitask in a fast-paced environment.

Key Performance Indicators (KPIs)Sales KPIs
- Monthly revenue generated
- Memberships sold
- Pilates packages sold
- Consultation bookings
- Lead-to-sale conversion rate
- Follow-up completion rate

Front Desk KPIs
- Lead response time
- Appointment scheduling accuracy
- Client satisfaction
- Attendance tracking accuracy
- Membership renewal rate

Compensation StructureFixed Salary ₹15,000 – ₹30,000 per month

Incentives

Additional incentives based on

- Membership sales
- Pilates package sales
- Wellness program sales
- Monthly revenue targets

Growth Opportunity This role offers a clear growth path into:
- Senior Membership Advisor
- Sales Team Lead
- Centre Operations Executive
- Centre Manager

Pay: ₹15,000.00 - ₹30,000.00 per month

Ability to commute/relocate

- Panchkula, Haryana (Panchkula): Reliably commute or planning to relocate before starting work (Preferred)

Experience:
- sales: 1 year (Preferred)

Language:
- English (Preferred)

Location:
- Panchkula, Haryana (Panchkula) (Preferred)

Work Location: In person

Apply on Kit Job: kitjob.in/job/4sk75d

📌 Sales Executive - Gym/Wellness/Hospitality (Panchkula)
🏢 Ekyana Healthcare
📍 Panchkula