16 Jul
|
Bluespirit
|
Punjab
Position: Airport Customer Care Executive/Ground StaffCompany Overview: Bluespirit is a leading aviation company with astrong presence in Chandigarh, Punjab, India. We provideexceptional customer service and strive to create a seamless travelexperience for our passengers. As a growing company, we are lookingfor a dynamic and customer-oriented individual to join our team asan Airport Customer Care Executive/Ground Staff. Job Overview: Asan Airport Customer Care Executive/Ground Staff, you will beresponsible for providing excellent customer service to ourpassengers at the airport. Your role will involve assistingpassengers with their travel needs, handling inquiries andcomplaints, and ensuring a smooth and efficient check-in process.Key Responsibilities: - Greet and welcome passengers at the airport- Assist passengers with check-in procedures, baggage handling, andboarding - Respond to passenger inquiries and provide accurateinformation about flight schedules, delays,
and other relevantinformation - Handle passenger complaints and resolve issues in atimely and professional manner - Collaborate with other departmentsto ensure a smooth and efficient operation - Maintain a high levelof customer service and ensure passenger satisfaction - Adhere toall safety and security regulations at the airport - Keep updatedwith airline policies and procedures to provide accurateinformation to passengers - Assist with any other tasks or dutiesassigned by the supervisor Qualifications: - High school diploma orequivalent - Previous experience in customer service or hospitalityis preferred - Excellent communication and interpersonal skills -Ability to work in a quick-paced environment - Strongproblem-solving and decision-making skills - Ability to handledifficult situations with patience and professionalism - Knowledgeof airline policies and procedures is an asset - Must be willing towork flexible hours, including weekends and holidays - Must be ableto pass a background check and obtain necessary airport securityclearance Benefits: - Competitive salary - Comprehensive trainingprogram - Opportunities for career growth and development -Medical, dental, and vision benefits - Employee discounts on travel- Fun and supportive work environment If you have a passion forcustomer service and a desire to work in the aviation industry, wewould love to hear from you. Join our team at Bluespirit and be apart of our commitment to providing exceptional service to ourpassengers.
📌 Airport Customer Care Executive || Ground Staff (Punjab)
🏢 Bluespirit
📍 Punjab