At The Indian Hotels Company Limited (IHCL), we’re committed to creating exceptional guest experiences through the warmth of Indian hospitality and world-class service. As part of our continued growth, we’re looking for passionate hospitality professionals to join our Reservations Team in New Delhi.
What You’ll Do:
* Handle room reservation enquiries via phone, email and online booking channels.
* Assist guests with room availability, rates, promotions and reservation requests.
* Create, modify and manage reservations while ensuring accuracy and adherence to company standards.
* Coordinate closely with Front Office, Revenue Management and Sales teams to optimize inventory and deliver a seamless guest experience.
* Resolve guest queries professionally and maintain the highest levels of customer service.
We’re Looking For:
* Experience in Hotel Reservations or Front Office (preferred).
* Good knowledge of Opera Cloud or similar PMS and online booking platforms.
* Excellent communication and interpersonal skills.
* Strong attention to detail and the ability to multitask in a rapid-paced environment.
* A proactive, team-oriented attitude with a passion for hospitality.
If you’re looking to build your career with one of the world’s most respected hospitality brands, we’d love to hear from you.
📌 Hotel Room Reservations Associate (New Delhi)
🏢 The Indian Hotels Company Limited (IHCL)
📍 New Delhi
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