We are a passionate team of automobile enthusiasts

Join our team and lets cater a wide range of requirements, from assisting customer in the process of buying and maintaining a Hyundai car to keeping it in the best condition.

You can apply for below mentioned positions or you can also submit your resume through email id

[email protected]

Sector 63, NoidaTele Caller

Tele Caller

(1 - 5 years' experience)

Time & Venue

19th December - 28 December , 10.00 AM - 6.00 PM

Capital Automotives Pvt Ltd. H 5 Sector 63 Noida

Contact - Payal Bora +91-XXXXXXXXXX )

Job description

Role & responsibilities

Customer Engagement:

- Conduct outbound calls to potential and existing customers to provide information on our Hyundai and other automobile models.
- Effectively handle customer inquiries and provide product knowledge, addressing their needs and concerns

Product Knowledge:

- Demonstrate a strong understanding of Hyundai and other automobile products, features, specifications, and options.
- Be a knowledgeable resource for customers seeking information about Hyundai Car Service.

Customer Handling:

- Maintain a professional and customer-centric approach during phone interactions.
- Build rapport with customers, address their queries, and ensure a positive experience.

Communication Skills:

- Possess excellent communication skills, both verbal and written, to engage customers effectively and provide product information.
- Telephone Etiquette: Proper telephone etiquette, including a friendly and professional tone, clear articulation,



and adherence to company guidelines on phone interactions. Lead Generation: Skills in identifying potential leads and collecting relevant customer information for follow-up by the sales team.

Customer Feedback: Ability to gather and document customer feedback, suggestions, and complaints for continuous improvement.

Goal-Oriented: Setting and achieving targets for lead conversion and sales, if applicable to the role

Problem-Solving: Effective problem-solving skills to handle customer issues and find suitable solutions promptly.

Product Updates: Keeping up-to-date with the latest product offerings, promotions, and industry trends to provide accurate information to customers.

Preferred candidate profile

As a Telecaller at Capital Hyundai, you will play a pivotal role in our customer engagement and support efforts. Your primary responsibilities will include:

Perks and benefits

- Competitive pay and advantages
- An opportunity to work with one of Noida’s leading car dealerships.
- A dynamic and supportive work environment.
- Professional growth and career development opportunities.

Role: Customer Service

Industry Type: Automobile (Automobile Dealers)

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations – Other

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills:

Communication SkillsLead GenerationTelephone EtiquetteCustomer HandlingFollow-Up and PersistenceHandling ObjectionsProblem-SolvingConvincing PowerExcel Report Preparation

📌 Tele Caller (India)
🏢 Capital Hyundai
📍 India