We are looking for a Program Operations Associate to drive seamless execution across our university partnerships and internal teams. This role sits at the core of program delivery—ensuring that launches, learner communications, and operational workflows run with precision. You will work closely with university partners, sales, and internal teams to ensure that every cohort is executed to a high standard.
Key Responsibilities
Program Launch Coordination
Coordinate with university partners on new programs, new cohorts of existing programs and on program specific.
Support program launches and ensure operational readiness to go live.
Coordinate with internal teams- marketing, operations, sales- to ensure smooth launch University & Internal Stakeholder Management
Act as a single point of coordination between university stakeholders and internal teams
Ensure alignment on schedules, communications, and deliverables
Maintain structured updates and documentation Sales & Communication Support
Handle specific queries from the sales team related to program delivery and operations
Validate and ensure accuracy of information being shared with learners
Standardize and manage outbound communication for consistency and clarity Operational Excellence
Own dispatch tracking (certificates, study materials, etc.) and ensure timely delivery
Build and maintain trackers, SOPs, and process documentation
Identify gaps in execution and drive process improvements
CTC- 3.6- 4.8 LPA Fixed
What We’re Looking For:
~0–2 years of experience in operations, program management, or coordination roles
~ Robust attention to detail and ability to manage multiple workflows simultaneously
~ Clear communication skills (written and verbal)
~ High ownership mindset with the ability to follow through on tasks
~ Comfort working in a fast-paced, execution-driven environment
What You’ll Gain
Exposure to high-impact EdTech program deliv
📌 Program Operations Associate (Gurugram)
🏢 Accredian
📍 Gurugram
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