29 Aug
|
Snapmint
|
Mumbai
Role : Senior Data Analyst / Analytics Manager
Required Qualification : B.Tech / MTech in Mathematics, Engineering, Statistics, or a related discipline.
Candidates from premier institutes such as IITs, NITs, BITS Pilani, and VIT are preferred.
Location : Mumbai
Experience : 4+ years of Experience.
About Snapmint:
Snapmint is a leading fintech company redefining access to consumer credit in India. With over 10 million customers across 2,200+ cities, our zero-cost EMI platform enables responsible purchases without the need for a credit card across categories like fashion, electronics, and lifestyle. India has over 300 million credit-eligible consumers, yet fewer than 35 million actively use credit cards.
Snapmint addresses this gap by offering a trusted, transparent alternative grounded in financial inclusion and ethical lending practices.
Founded in 2017, Snapmint is a profitable, high-growth company doubling year-on-year. Our founding team, alumni of IIT Bombay and ISB, brings deep experience from companies like Oyo, Ola, Maruti Suzuki,
and has successfully built and exited ventures in ad-tech, patent analytics, and bank-tech. We are building the future of responsible consumer finance, easy, transparent, and customer-first.
Key Responsibilities:
Own end-to-end analytics using SQL and Python affecting customer experience (CX), communications, loan repayments, product journeys affecting customer experience and seller experience
Translate raw, complex datasets into clear insights, narratives, and actionable recommendations for Product, Operations, and CX teams.
Partner with product and collections team to redesign repayment flows, customer experience flows and support in improving collection efficiencies by optimizing communication across various channels
Drive root cause analysis for various incidences and suggest corrective and preventive actions to avoid such incidents in the future.
Measure effectiveness of proactive communications (SMS, WhatsApp, Email, IVR
📌 Lead Data Analyst (Mumbai)
🏢 Snapmint
📍 Mumbai