Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
About RBS
RBS is Amazon's cross-organizational layer connecting Technology, Supply Chain, Operations, and Retail to solve customer problems. The Cost to Serve (CtS) High Risk Value (HRV) team tackles one of Amazon's largest cost leakage pools - shrink losses from high risk products.
The team operates across three pillars:
(1) Defect Identification:
Models that flag high-risk ASINs and surface organized loss patterns earlier than traditional detection methods.
(2) Defect Elimination: End-to-end interventions across the supply chain - that prevent losses at source.
(3) Cross-Org Orchestration: Coordinating across multiple teams to drive shrink reduction at scale. The team's unique value is its ability to see across organizational boundaries and drive accountability through leadership-tracked cost-saving goals.
The primary objective: shift from reactive loss reporting to proactive, mechanism-driven prevention — reducing Cost to Serve and enabling Free Cash Flow by eliminating shrink at its root cause across the end-to-end supply chain.
Why You’ll Love This Role:
You'll own end-to-end shrink reduction programs that directly impact Amazon's bottom line - from identifying the problem through data and signals, to designing interventions that eliminate losses across the supply chain. This isn't a reporting role; you'll build mechanisms, drive
📌 Program Mgr (Bengaluru)
🏢 Amazon
📍 Bengaluru
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