Job Title
Manager - Technical
Job Description Summary
Job Description
Position: Manager - Technical
Reporting to: Property Manager
By signing below, the Job Holder confirms:
Receipt and understanding of the duties required
Agreement to fulfill the role to the best of their ability
That they are not aware of any physical impairment that might prevent them from carrying out any of the duties listed
This signed document to be kept in the personal file.
PURPOSE:
This is a written document that establishes understanding and support between the Shift engineer and his/her supervisor or amongst working colleagues for the delivery of Facility Management services in accordance with the Service Level Agreements and Customer’s Key Performance Indicators.
PRIMARY GOAL:
To achieve the timely and efficient delivery of Soft services to Kotak in Mumbai, in support of their business needs in accordance with the Service Levels and Key Performance Indicators.
OTHER KEY TASK AND RESPONSIBILITIES:
To plan and deliver prompt and courteous Technical Services in support of Customers’ business needs in a secure working environment.
To liaise with the customer’s representative regarding all matters on delegated levels of authority.
Under guidance of Property Manager, to provide training, management support and guidance to C & W team as well as vendors team.
Scope of Work
Action Points
Measurable Indicators
Upkeep of Building Facilities.
Vendor Management.
Training
To ensure operation and maintenance of all utilities under scope in good health condition in Kotak premises.
To prepare PPM under guidance of Property Manager and get it executed.
To prepare and maintain history cards of all machines.
Devising various checklists for technical team under guidance of Chief Engineer, and monitor recording of the same.
To check and certify quality of incoming spares and consumables.
To check work done at site by various vendors and certify the same before payment is made.
To assist Chief engineer in Perfo