Fusion Business Solutions (P) Limited (FBSPL) advances the way businesses operate. We bring together curious minds to create breakthrough solutions, helping our clients make their mark on the world. In the role of Trainee Associate, you will be an integral part of a team driving the success of a client’s business operations.
Key Responsibilities:
- Communicate with global clients on the internet through email, chat and phone
- Understand client’s requirement and deliver the output in desired time, with expected quality of work
- Share desired reports with clients, team lead and manager
- Collect timely performance feedback from the client
- Promptly acts and close every escalated concern
- Analyze data and respond accordingly to achieve desired goals
Essential qualifications and skills
- Bachelor’s Degree in any discipline from a recognized institute/university with valuable academic track record
- Master degree holders may also be considered but without any extra weightage
- Good verbal and written communication skills
- Computer skills such as MS Office (Word, Excel, and PowerPoint), Internet and Email writing skills
Perks and Benefits
- Five days of working with an attractive shift allowance
- Performance-based attractive incentive
- Comprehensive skill development by intensive L&D; program
- Exposure to work with international clients
- Weekly employee engagement activities
- Holistic career progress path policy for professional growth