About the Opportunity

Zoho is not a side service at Gracia. It is a core part of what we deliver to clients, and we are growing that practice.

We are looking for a Technical Associate - Zoho & Systems who knows the Zoho ecosystem well, communicates clearly, and can own the implementation process from discovery to go-live. This is a client-facing role. You will be in conversations; leading demos; assessing requirements; and ensuring implementations actually work, not just technically, but for the business using them.

If you know Zoho deeply, enjoy working with clients, and want to grow inside a firm that takes its consulting practice seriously, this role is for you.

What You Will Do

Demos & Pre-Sales Support Conduct product demonstrations for prospective clients. Understand what they need before the demo, present what matters, and handle questions confidently.

Needs Assessment Sit with clients, understand their business processes, map their requirements, and translate that into a workable Zoho implementation plan. This is not a back-office role.





Client Coordination & Communication Be the point of contact for clients during implementation. Manage timelines, set expectations, follow up, and ensure the engagement moves forward. Clear, skilled communication is non-negotiable here.

Zoho Books & Finance Module Expertise Deep working knowledge of Zoho Books, chart of accounts, invoicing, banking, reconciliation, taxes, and reporting. Understanding of how finance processes map to Zoho's structure is essential.

Training & Handover Train client teams on the systems you implement. Ensure they can use what you've built and that it sticks.

What We Are Looking For

Strong working knowledge of Zoho Books, Zoho CRM, and the broader Zoho ecosystem, including but not limited to Zoho Inventory, Zoho Analytics, Zoho Flow, and Zoho Creator.

Understanding of accounting and finance fundamentals. You don't need to be a CA, but you need to understand how a business's books wo

📌 Technical Associate (Mumbai)
🏢 Gracia Global Advisory
📍 Mumbai