Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales and services priorities and works with sales and services leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales and services teams, which are delivering approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support global sales and services teams comprised of nearly 9,000 associates who sell to and service every major function, industry and market sector around the world.

About this role:
This role is part of the GSSO’s Process and Program Analytics team. We innovate the way the Sales and Services teams help clients receive value and enable smarter decision making by functional leaders who are our clients. This role would entail supporting cross-functional efforts to proactively uncover new ideas, opportunities,



and strategies on the way we function as a Global Sales and Services Operations organization to drive higher client retention. You will also have opportunities to work on several business initiatives and contribute to problem solving, leading to continuous improvement. You will work with senior stakeholders and provide analytical insights to solve business problems. This is an excellent chance providing exposure around problem solving, stakeholder management and leadership thereby delivering exceptional business impact defined in terms of client retention and Sales & Service team productivity.

What you’ll do:
- Work with senior stakeholders to understand problem statements, provide initial scope, and bring together cross-functional teams to help problem-solve and drive execution
- Leverage AI and other data analytics tools to analyze unstructured or structured data for prediction, actionable insights, and recommendations to drive up Gartner retention an

📌 Sr Data Analyst (Gurugram)
🏢 Gartner
📍 Gurugram