Section

Details

Job Description

• Manage end-to-end workflow implementation and production support.
• Gather business requirements from Operations and clients and convert them into workflow configurations.
• Configure projects, workflows, UI fields, validations, user roles, and quality processes.
• Coordinate with Developers, QA, Automation, and Operations teams for timely implementation.
• Perform testing, production validation, and ensure smooth deployment of changes.
• Troubleshoot production issues and provide quick resolutions with minimal business impact.
• Prepare technical documentation and user guides.
• Support continuous process improvements and platform enhancements.

Requirements
Requirements

• Positive understanding of Low Code No Code platforms and workflow configurations.
• Basic knowledge of JavaScript, JSON and Excel.
• Solid analytical and problem-solving skills.
• Ability to understand business requirements and translate them into technical solutions.
• Good communication and coordination skills with stakeholders.




• Ability to manage multiple projects and priorities simultaneously.
• Experience in workflow platform testing, validation, and production support.
• Bachelor’s degree in computer application or computer science

Roles & Responsibilities

• Create and configure new workflow based on business requirements.
• Implement workflow changes, UI modifications, validations, and custom JavaScript logic and batch setup, user access, defining task allocation, and quality workflows.
• Coordinate with internal teams for change requests, enhancements, and bug fixes.
• Perform testing on new features, conduct UAT, and validate changes before production release.
• Investigate production issues, perform root cause analysis, and coordinate timely resolutions.
• Monitor project implementation status and communicate updates to stakeholders.
• Prepare technical documentation for knowledge sharing.
• Support multiple client projects while ensuring timely del

📌 Application Support Analyst (India)
🏢 Kriya Nextwealth
📍 India