L2 engineers handle more complex issues and are responsible for configuring and optimizing network systems. They act as a bridge between support and design/architecture teams.
Responsibilities:
- Troubleshoot and resolve network incidents that L1 cannot handle
- Configure switches, routers, and firewalls (Cisco, Juniper, etc.)
- Analyze logs and traffic patterns to diagnose network bottlenecks
- Support VPN, VLANs, wireless networks, and site-to-site connectivity
- Implement routine changes and upgrades to network systems
- Maintain network diagrams and update technical documentation
Skills Required:
- In-depth knowledge of network protocols and device configuration
- Experience with Cisco IOS, Juniper OS, and firewall rules
- Ability to analyze and interpret logs, packet captures, and monitoring data
- Certifications like CCNA, CCNP, or equivalent
📌 Network Engineer (India)
🏢 SISL Global
📍 India
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