Job DescriptionAbout ELO House
nELO House runs a portfolio of 100+ furnished homes across 22+ locations in Chennai. Our guests stay for weeks and months — patients and families coming to Chennai for treatment, corporate travellers on projects, and professionals relocating to the city.
nDemand comes to us every day. What we hold is finite and constantly changing. This role sits exactly at that intersection.
nWhat This Job Actually Is
nThis is not a persuasion job. The people who contact us already want a home.
nYour job is to find out what a guest genuinely needs, look at what we actually have available, and connect the two — quickly, and often not in the way the guest first imagined. The guest asks for Adyar; the right home for them is in Guindy. The guest asks for ₹35,000; the right answer is ₹45,000 with a reason they accept. Getting that match right, rapid, is the entire job.
nIf you have worked a live inventory — hotel rooms, seats, slots, flats — you already understand this role.
nResponsibilities
nMatching
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- Qualify every enquiry properly before quoting anything: dates, duration, budget, area, number of guests, and the reason for the stayn
- Map the requirement against live availability across our portfolion
- Present two or three genuine options, including alternatives to what the guest first asked for, with a clear reason why each fitsn
- Redirect location and budget expectations without discountingn

nClosing
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- Own each enquiry end to end, from first message to confirmed bookingn
- Handle price objections by reframing value — cost per day, inclusions, no brokerage — rather than dropping the raten
- Never end a conversation without a fixed next step: a site visit slot, a callback time, or options sent within the hourn
- Coordinate site visits, paperwork, and check-inn

nInventory intelligence
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- Track availability closely enough to answer without checking twicen
- Work with the supply team on upcoming vacancies and bl

📌 Senior Sales Executive (Chennai)
🏢 ELO House
📍 Chennai