Role Overview

We are seeking an E-Commerce National Key Account Manager to drive business growth across leading E-commerce and Quick Commerce platforms. The role will primarily focus on Key Account Management, Marketplace Operations, Catalogue Management, Sales Growth, Commercial Planning, and Platform Relationships.

Key Responsibilities

Key Account Management

- Manage relationships with major E-commerce and Quick Commerce platforms.

- Act as the key point of contact for assigned key accounts.

- Drive account-wise sales, revenue growth, profitability, and business development.

- Coordinate with platform account managers for business plans, negotiations, launches, and growth opportunities.

- Identify opportunities to expand product assortment and improve account performance.

Key Account Management

- Manage end-to-end operations across Amazon,Flipkart, Blinkit, Zepto, Swiggy Instamart, and other relevant platforms.

- Monitor daily sales, orders, revenue, margins, and marketplace performance.

- Plan and execute platform-specific promotions,deals, discounts, and visibility activities.

- Track marketplace performance and implement corrective actions wherever required.

- Ensure smooth resolution of operational and account-related issues.

Catalogue Management

- Manage and maintain accurate product catalogues across all online platforms.

- Ensure product titles, descriptions, images, pricing, attributes, and other content are updated.

- Improve product visibility, search ranking, and conversion.

- Coordinate new product launches and ensure timely listing across platforms.

- Monitor catalogue health and resolve listing-related issues.

Business &

- Data Analysis





- Analyse sales and marketplace data to identify growth opportunities.

- Track competitor pricing, assortment, promotions,and market trends.

- Monitor account-level profitability and promotional spends.

- Prepare regular MIS and performance reports for management.

- Use data-driven insights to improve sales and marketplace performance.

Cross-Functional Coordination

- Work closely with Marketing, Finance, Design, Supply Chain, and Operations teams.

- Coordinate inventory planning to maintain product availability and minimize stock-outs.

- Ensure timely execution of business initiatives.

Required Skills &

- Experience

- 5-7 years of experience in E-Commerce, Marketplace Management, or Key Account Management, preferably in FMCG.

- Strong hands-on experience managing E-commerce and Quick Commerce accounts.

- Proven experience in Key Account Management and commercial negotiations.

- Solid understanding of Marketplace and Catalogue Management.

- Experience with Amazon Seller Central is preferred.

- Full-time MBA / PGDM is Preferred

- Good understanding of online sales, pricing,promotions, inventory, and marketplace metrics.

- Strong analytical skills with good proficiency in MS Excel.

- Excellent communication, negotiation, and stakeholder-management skills.

- Ability to manage multiple platforms and accounts independently .

Key Performance Areas

- E-Commerce &
- Quick Commerce Sales Growth

- Key Account Performance

- Revenue &

- Profitability

- Catalogue Accuracy &

- Optimization

- Product Visibility &

- Conversion

- Marketplace Operations

- Promotional Effectiveness

- Inventory Availability

- Platform Relationship Management

📌 E-Commerce National Key Account Manager (Navi Mumbai)
🏢 Loyka
📍 Navi Mumbai