Who are we?

Trendlyne is a funded, profitable products startup in the financial markets space. We have cutting-edge analytics products built for Indian and US customers, for stock markets and mutual funds.

Our founders are IIT + IIM graduates, with strong tech and marketing experience. We have top finance and management experts on the Board of Directors.

What do we do?

We build powerful analytics in the US and Indian stock market space that are best-in-class. Organic growth in B2B and B2C products has already made the company profitable. We deliver 1 billion+ APIs every month to B2B customers, and have a B2C website and app.

Visit us at trendlyne.com, or look for the Trendlyne mobile app on the Google Play Store:

https://play.google.com/store/apps/details?id=com.trendlyne.markets

We are a outstanding place to work

We have a culture where you are building something awesome, and your work makes a difference. Full-time employees get paid leave, parental leave, medical insurance, and employee stock options.

We invest in your learning and check in with you to help you meet your career goals. We keep regular hours and don't work on weekends.

Responsibilities:





- Respond to customer queries and customers over email and via our support platform.
- Build an understanding of client processes and policies.
- You should be able to think on your feet, respond clearly using templates and follow due process. You will escalate customer issues as needed to your team manager.
- Have a strong work ethic, with the ability to work well both independently and within the context of the larger team environment.

Minimum Qualifications (Must have):

- 2–4 years of experience in customer support, preferably within the finance or financial markets domain.
- B.Com graduate with previous experience (must) in Customer Service and email support in the financial markets space.
- Knowledge and experience working in finance, stock markets, balance sheets, P&L.;
- Excellent English communication skills and excellent written communication skills.
- Proven ability to provide a great customer experience.
- Experience working on a computer; familiarity with email, Microsoft Word, and Excel.

📌 Customer Success Specialist (2-4 years) (Bengaluru)
🏢 Trendlyne.com
📍 Bengaluru