Company Description Dentsu B2B is a specialist B2B marketing practice within the global Dentsu network, with a track record spanning over 20 years. We partner with leading enterprise and B2B brands across India, APAC, UK, and US markets to solve their most complex business, marketing, and growth challenges — end to end, from strategic concept through to flawless delivery.
Dentsu B2B is recognised as the #1 Global B2B Marketing Agency (2025, B2B Marketing's Global Agency Benchmarking Report), working with some of the world's best B2B clientele. We bring together best-in-class tools, platforms, and capabilities, and a team of excellent B2B talent across markets, to deliver integrated solutions that go beyond any single discipline.
Job Description
We are looking for a highly qualified Account Director to take on the role of Client Lead — the single point of accountability for solving a client's B2B business problems, whatever form they take. The AD is not a specialist in one narrow service; s/he is expected to understand a client's business, sales, and marketing objectives holistically, and to bring together the right mix of strategy, creative, and execution capabilities from across Dentsu B2B to solve it — from concept to delivery.
The AD will own P&L; responsibility for their account group, lead the professional development of their team, and build senior relationships with client stakeholders across business, sales, and marketing functions. The AD is expected to operate as a true consultant and partner to the client — proactively identifying problems, shaping solutions, and expanding the scope of the relationship over time.
Key Attributes-
Leadership – The AD will, through leadership of the account,
earn the trust and respect of the client, their team, and other stakeholders across the client's business, sales, and marketing functions. The AD develops the vision for the account and ensures client satisfaction is maximised across every engagement. Industry commentary and thought leadership in B2B marketing is expected.
Commercial Sense – The AD understands the financial dynamics of each client arrangement and identifies opportunities to grow agency revenue by expanding the scope of work and solving a broader set of client problems.
Problem-Solving Orientation – The AD approaches every client challenge as a business problem first, and a marketing/media problem second — bringing structured thinking from concept through to delivery.
Specific Responsibilities
Act as the Client Lead — the single point of accountability for the account
Create and foster client relationships across business, sales, and marketing stakeholders
Deliver targeted P&L; across the account portfolio
Understand and translate client's business, sales, and marketing objectives into effective solutions
Proactively identify and pitch recent opportunities that expand the client relationship
Lead the concept-to-delivery lifecycle of client engagements, partnering with internal specialist teams as needed
Manage team — Account Managers and Account Executives
Train and develop junior staff members
Drive opportunities for additional revenue through account growth
Budgeting and account planning
Adherence to QA processes
Other duties as required by Management
Qualifications and Skills
Graduate / post-graduate in Business Management or related field
Overall 10+ years' experience in client relationship management, with at least 3 years of dedicated B2B experience
Proven ability to solve B2B client problems end to end — from concept through to delivery
Successful track record of building relationships and managing engagements with senior business, sales, and marketing executives
Strong customer service outlook with excellent communication and interpersonal skills
Ability to quickly gain in-depth knowledge of customers' needs, requirements, and organisational structures
Strong business, technical, and problem-solving skills
Highly organised, with demonstrated ability to create and manage complex account plans, communicated in a straight-talking, open, and easily digestible manner
Proven capacity to use analytics to drive optimisation and decision-making
Advanced Excel & PowerPoint skills and relevant industry measurement tools
Professional maturity, integrity, discipline, and a positive attitude
Key Relationships
Senior client stakeholders across Business, Sales, and Marketing functions; the Dentsu global network.
If you are interested, please share below the details along with the CV attached on the mail
[email protected]
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📌 Account Director (Bengaluru)
🏢 dentsu India
📍 Bengaluru