Job Description

? Hiring for One of the Biggest Automobile Industry Leaders! ?

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Are you passionate about Automotive Service Operations, Dealer Management, Customer Experience, and Business Growth? We are looking for energetic professionals for the role of Territory Service Manager.

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? Role: Territory Service Manager

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? Experience: 2 to 7 Years

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? Qualification:

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- B.E / B.Tech (Mechanical, Automobile, Electronics & Electrical)
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? Key Responsibilities:

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✅ Drive workshop business growth through improvements in PM, load growth, and service performance.

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✅ Analyze workshop data, customer retention trends, and implement effective service strategies.

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✅ Support dealers in reducing operational inefficiencies and improving productivity.

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✅ Handle critical customer complaints and technical issues across the territory.

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✅ Manage technical campaigns, recalls, and product feedback escalation.

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✅ Enhance customer experience through implementation of service excellence initiatives.

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✅ Collaborate with dealer partners to improve process efficiency and business outcomes.

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? Must-Have Skills:





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- Dealer/Channel Management
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- Territory Management
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- Customer Service Operations
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- Workshop Operations
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- Customer Complaint Handling
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- Data Analysis & Reporting
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- Financial Acumen
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- Service Strategy Implementation
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- Technical Troubleshooting
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- Stakeholder Management
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- Negotiation & Communication Skills
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? Preferred Background:

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Candidates from the Automobile Industry will be highly preferred.

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? What We're Looking For:

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- Strong analytical and problem-solving skills
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- Target-oriented mindset
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- Ability to handle pressure and drive results
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- Excellent communication and stakeholder management capabilities
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- Passion for delivering exceptional customer experience
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? Interested candidates can share their updated CV at:

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[email protected]

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Please mention the following details while applying:

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- Current CTC
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- Expected CTC
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- Notice Period
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- Current Location
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📌 Territory service manager (New Delhi)
🏢 Taggd
📍 New Delhi