Job Description – CRM ManagerLocation: Knowledge Park 2, Greater NoidaExperience: 4–5 YearsIndustry: Real Estate / Builder Company – Experience MandatoryNotice Period: Immediate JoinerWorking Days: 6 DaysKey Responsibilities- Manage customer relationships and ensure timely resolution of customer queries and concerns.- Handle customer interactions from booking to possession and post-sales support.- Maintain and update customer records, agreements, payment details, and related documentation.- Coordinate with Sales, Accounts, Legal, and Project teams for customer-related requirements.- Track payments, demands, receipts, possession documentation, and other CRM activities.- Handle customer complaints and ensure timely closure with proper follow-up.- Prepare CRM reports and maintain accurate MIS records.Required Skills- Farvision ERP – Mandatory- Strong communication and customer-handling skills.- Good knowledge of CRM processes in the real estate industry.- Proficiency in MS Office and CRM/MIS reporting.- Solid coordination, follow-up, and problem-solving abilities.Candidate ProfileCandidates with 4–5 years of CRM experience in a real estate builder/developer company are preferred. Immediate joiners will be highly preferred.

📌 Customer Relationship Management Manager (Varanasi)
🏢 SVG Realty
📍 Varanasi