10 Sep
|
ITC Infotech
|
Nashik
10 Sep
ITC Infotech
Nashik
Hiring: NICE CXone Senior DeveloperRequired Skill: NICE CXone Sr. DeveloperJob Description:* Design, develop, implement, and customize NICE CXone applications* Build integrations between CXone and enterprise systems such as CRM, WFM, and reporting tools* Support migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone* Translate Cisco call flows and routing scripts into NICE CXone equivalents* Work with NICE CXone APIs, RESTful services, and connectors for third-party systems* Develop automation scripts for provisioning and configuration* Work closely with infrastructure engineers, QA teams, and Cisco/NICE support* Prepare technical documentation, migration guides, and code repositories* Build conversation AI flows (chatbot, voicebot) using Cognigy AI or Omilia AITools & Technologies:* NICE CXone Mpower* CRM – Salesforce, MS365 Dynamics* Cognigy AI, Omilia AI* Dialer – Personal Connect or 3rd Party? Work Location: PAN IndiaPreferred Locations: Bangalore, Pune, Hyderabad
📌 Majesco Distribution Management (Dm) Developer- Immediate Joiner (Nashik)
🏢 ITC Infotech
📍 Nashik