Customer Sales Specialist (Mumbai)

Customer Sales Specialist (Mumbai)

10 Sep
|
Back2Study
|
Mumbai

10 Sep

Back2Study

Mumbai

Key Account Manager – UK Admissions
? Location: Chembur, Mumbai (Work from Office)
? Employment Type: Full-time
? Salary: ₹35,000 – ₹40,000/month + Performance Incentives
About the Role
Back2Study is looking for a motivated and student-focused Key Account Manager to support students aspiring to pursue higher education in the United Kingdom. You'll counsel prospective students, manage university application processes, assist with mock tests and admission preparation, and drive referrals through campaigns and lead engagement activities.
Key Responsibilities
Handle inbound and outbound student leads for UK university admissions
Guide students through the complete admission journey for UG, PG, and pathway programs
Counsel students on university selection, courses, eligibility, and documentation
Assist with application submissions and coordinate with university partners for offer letters
Conduct mock tests and interview preparation sessions
Follow up regularly to improve conversion rates and enrolments
Generate referrals through campaigns and lead engagement initiatives




Maintain accurate records in CRM systems
Coordinate with internal teams on visa guidance and onboarding
Achieve monthly admission and conversion targets
Required Skills & Qualifications
Bachelor's degree in any discipline
Prior experience in education counselling, admissions, telesales, or student recruitment preferred
Strong communication and interpersonal skills in English
Good understanding of UK higher education admissions is an advantage
Confident in counselling, lead conversion, and relationship management
Comfortable conducting calls, follow-ups, and student engagement activities
Basic knowledge of MS Office, Google Sheets, and CRM tools
Preferred Profile
Passionate about international education and student success
Energetic, proactive, and confident communicator
Robust problem-solving and organisational skills
What We Offer
Growing international education sector exposure
UK university partnership

📌 Customer Sales Specialist (Mumbai)
🏢 Back2Study
📍 Mumbai

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