Job Description – Insurance Executive (Automobile)
Position: Insurance Executive – Automobile
Department: Insurance / Customer Service
Experience: 1–3 years in automobile insurance / dealership / automotive industry
Location: [Location]
Employment Type: Full-time
Key Responsibilities
Handle motor insurance policies for current and existing vehicles.
Coordinate with customers for policy issuance, renewals, endorsements, and claims.
Generate insurance quotations and explain policy coverage, premiums, add-ons, and terms to customers.
Coordinate with insurance companies, brokers, and internal sales/service teams.
Follow up on policy renewals and maintain a database of upcoming renewals.
Assist customers with the motor insurance claim process, including documentation and coordination with surveyors/insurers.
Ensure timely submission of required documents and policy-related information.
Achieve assigned insurance sales and renewal targets.
Maintain accurate records of policies, payments, customer details, and claims.




Resolve customer queries and provide post-sales support.
Ensure compliance with company and insurance-related processes.
Required Skills
Good knowledge of motor/automobile insurance.
Strong communication and customer-handling skills.
Good follow-up and negotiation skills.
Basic knowledge of MS Office/Excel and CRM systems.
Ability to coordinate with multiple stakeholders.
Target-oriented and customer-focused approach.
Qualification
Graduate in any discipline preferred.
Experience in automobile dealerships, insurance companies, brokers, or automotive sales will be an advantage.
Key Performance Indicators (KPIs)
Insurance policy sales
Renewal conversion
Premium/revenue achievement
Customer satisfaction
Claim coordination and turnaround time
Lead follow-up and conversion
Preferred: Candidates with experience handling car insurance, dealership insurance desks, motor renewals, and insurance claims.

📌 Automobile Insurance Executive (Mumbai)
🏢 Madhuban Toyota India
📍 Mumbai