Job Description School Grievance Officer:

Location – Hyderabad

Salary – As per industry standards

- Act as the Single Point of Contact (SPOC) for students, parents and teachers for all grievances, concerns and feedback. Receive, understand, document and resolve grievances in a fair, confidential and time-bound manner.
- Coordinate with the Principal, Academic Team, Counsellor, HR and Administration for effective resolution and closure of concerns.
- Handle student welfare matters including bullying, discipline, safety, harassment, academic concerns, transport, hostel and interpersonal issues with sensitivity.
- Ensure immediate escalation of responsible matters relating to child safety, protection or harassment as per school policies and applicable guidelines.




- Maintain a confidential grievance tracker, monitor TAT and provide periodic reports to the School Management.
- Identify recurring concerns and recommend corrective and preventive actions to improve student, parent and teacher experience.
- The candidate should possess excellent communication, listening, counselling, conflict-resolution and stakeholder-management skills, with relevant experience in school administration, HR, student welfare or grievance handling.

Interested can share the resume to [email protected] subject mentioned position applied for "School Grievance Officer"

📌 Grievance Officer (Hyderabad)
🏢 Balajee Arun Educational Society
📍 Hyderabad