Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
About the Role
We are looking for a Support Ninja to join our Business Operations team here at Vectra In this role, you will have the chance to work with many key technologies & processes across multiple departments. You will handle requests from users, provide technical support to users, manage system updates, investigate issues and find solutions to ensure smooth operations.



We need someone who is a team player and will proactively find ways to improve our existing systems & processes, increasing productivity and efficiency.
What You’ll Do
Provide front-line support for Salesforce and related applications while meeting established Service Level Agreements (SLAs)
Support onboarding and offboarding activities across the company tech stack, including Salesforce user setup, permissions, territory adjustments, and enablement
Troubleshoot technical issues, perform root cause analysis, and implement both short-term resolutions and long-term fixes where applicable
Create, maintain, and improve documentation related to systems, workflows, and operational processes
Build reports, dashboards, and perform ad hoc analysis within Salesforce
Support business teams including Order Management and Channel Operations with sales process updates, troubleshooting, and system-related requests
Partner with cross-functional teams to identify opportunities for proc

📌 Application Support Specialist (Bengaluru)
🏢 Vectra
📍 Bengaluru