: Technology Lead/Architect

Role Overview

We are building a next-generation healthcare platform (EMR, Patient Intake, Admin Systems, and Analytics-driven workflows) and are looking for a Technology Architect who can take end-to-end ownership of system design, scalability, and production reliability.

This is a high-impact, hands-on role where you will work closely with Engineering, Product, Analytics, and Business teams to design systems that directly influence patient experience, conversion, and operational efficiency.

? This role is not limited to high-level design — you are expected to drive execution, solve real-world problems, and ensure production success.

Key Responsibilities

? End-to-End System Design & Ownership

- Design and evolve scalable, reliable systems supporting patient-facing and internal workflows
- Define architecture patterns, service boundaries, and communication strategies across the platform
- Ensure systems are built with a strong focus on performance, resiliency, and maintainability
- Translate business requirements into robust technical solutions

? Workflow & Product Architectur

- eDesign complex, multi-step user journeys such as patient intake flows and onboarding experience
- sBuild flexible systems capable of handling dynamic workflows, conditional logic, and state-driven interaction
- sEnsure seamless user experience even in failure scenarios or partial system outage

s ? Data &

• Insights Enableme

- ntEnable accurate tracking of user journeys and business-critical events across the platfo
- rmDesign systems that support analytics, reporting, and data-driven decision-maki
- ngWork closely with analytics teams to ensure data consistency, traceability, and usability for dashboards and insigh

ts? Platform Reliability & • Production Readine

- ssDefine and implement strategies for system stability, fault tolerance, and graceful degradati
- onEnsure readiness for production environments, including deployment strategies,



rollback mechanisms, and environment configuratio
- nsDrive improvements in monitoring, alerting, and debugging capabiliti

es? Integration & • External Systems Handli

- ngArchitect integrations with external platforms such as providers, partners, and third-party servic
- esEnsure reliable handling of asynchronous workflows, event-driven processes, and external dependenci
- esDesign mechanisms for retry handling, idempotency, and failure recove

ry? Performance &

• Scalabili

- tyIdentify bottlenecks across the system and implement optimizations for speed and efficien
- cyDesign solutions that can scale with increasing user traffic and business grow
- thImplement caching, load handling, and efficient data access strategi

es? Security & • Complian

- ceEnsure systems are designed with strong data protection and secure access patter
- nsHandle sensitive data responsibly with appropriate safeguar
- dsAlign architecture with healthcare and data privacy standar

ds? Engineering Excellence & • Governan

- ceDefine and enforce best practices for system design, coding standards, and revie
- wsConduct architecture and design reviews to ensure quality and consisten
- cyMentor engineers and guide teams in building scalable and maintainable solutio
- nsDrive improvements in engineering maturity, quality, and delivery predictabili

tyTools &

• Technologi

- esCore Developmen
- t:JavaScript / TypeScript, Next.js / React, Node.js (REST / GraphQL / tRP
- C)Data & • Analytic
- s:Google Tag Manager (GTM), Segment, Mixpanel, Google Analytics 4,



Google BigQue
- ryCloud & • Deploymen
- t:AWS / GCP / Azure, Vercel, GitHub Actio
- nsBackend &

• Storag

- e:PostgreSQL, Prisma, Redis, Trigger.d
- evIntegrations & • Payment
- s:APIs & • Webhooks, Stri
- peMonitoring & • Observabilit
- y:Sentry, Datad
- ogCollaboration &

• Tool

- s:Jira, Confluence, Fig

maRequired Skills & • Experien

- ceStrong experience in designing and building scalable web platforms and distributed syste
- msDeep understanding of modern web technologies and backend syste
- msExperience working with event-driven systems, APIs, and third-party integratio
- nsHands-on experience with cloud platforms and deployment pipelin
- esStrong knowledge of data modeling, tracking systems, and analytics integrati
- onProven ability to handle production systems at sca
- leExcellent problem-solving skills with a focus on real-world scenari

osPreferred Experien

- ceExperience working in healthcare, EMR, or regulated domai
- nsExposure to growth platforms, analytics tracking, or conversion optimization syste
- msFamiliarity with modern tools and frameworks used in scalable product developme
- ntExperience working in rapid-paced, high-growth environmen

ts Success Metr

- icsImproved system reliability and reduction in production iss
- uesEnhanced visibility into user journeys and business metr
- icsFaster and more predictable delivery of featu
- resScalable systems capable of handling increased traf
- ficSeamless integration with external systems and partn

ersWhat We Expect from

- YouTake full ownership — from design to production outco
- mesBe hands-on when needed, especially in critical situati
- onsSimplify complex problems into practical, scalable soluti
- onsCollaborate effectively across engineering, product, and business te
- amsDrive decisions with a strong balance of technical depth and business imp

act

📌 Solution Architect (Hyderabad)
🏢 Softobiz
📍 Hyderabad