Role Descriptions: Lead end-to-end SAP CS (Customer Service) implementations| support| and enhancement projects across business units.Gather| analyze| and translate business requirements into SAP CS functional solutions.Configure and support Service Orders| Notifications| Warranties| Contracts| Installed Base| and Service Processing.Integrate SAP CS with SAP PM| SD| MM| WM| and S/4HANA modules to ensure seamless business processes.Drive solution design workshops and provide best practice recommendations for service management processes.Manage incident resolution| root cause analysis| and performance optimization for SAP CS applications.Lead data migration| testing| cutover| and go-live activities during implementation projects.Collaborate with cross-functional teams| business stakeholders| and technical consultants to deliver solutions.Mentor junior consultants| review functional specifications| and support knowledge transfer activities.Ensure compliance with organizational standards| documentation requirements| and service-level agreements (SLAs).Key Competencies (3):SAP CS Configuration & Service Management ExpertiseCross-Module Integration (PM| SD| MM| S/4HANA)Stakeholder Management & Solution Design Leadership
Essential Skills: Lead end-to-end SAP CS (Customer Service)
implementations| support| and enhancement projects across business units.Gather| analyze| and translate business requirements into SAP CS functional solutions.Configure and support Service Orders| Notifications| Warranties| Contracts| Installed Base| and Service Processing.Integrate SAP CS with SAP PM| SD| MM| WM| and S/4HANA modules to ensure seamless business processes.Drive solution design workshops and provide best practice recommendations for service management processes.Manage incident resolution| root cause analysis| and performance optimization for SAP CS applications.Lead data migration| testing| cutover| and go-live activities during implementation projects.Collaborate with cross-functional teams| business stakeholders| and technical consultants to deliver solutions.Mentor junior consultants| review functional specifications| and support knowledge transfer activities.Ensure compliance with organizational standards| documentation requirements| and service-level agreements (SLAs).Key Competencies (3):SAP CS Configuration & Service Management ExpertiseCross-Module Integration (PM| SD| MM| S/4HANA)Stakeholder Management & Solution Design Leadership
Skills: SAP ERP Customer Service (CS)
Experience Required: 8-10
📌 SAP ERP Customer Service (CS) (Bengaluru)
🏢 Cerebra
📍 Bengaluru
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