Job DescriptionJob Summary
NWe are looking for experienced and customer-focused Customer Service Executives to join our team for an international process.
NThe ideal candidate should have a minimum of 1 year of experience in International Voice or Chat Customer Service and should have excellent communication and customer-handling skills.
NKey Responsibilities
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- Handle customer queriesthrough International Voice or Chat support. N
- Understand customer requirements and provide accurate solutions. N
- Respond to customer queries professionally and within the required time. N
- Resolve customer concerns and complaints effectively. N
- Customer-focused and professional. N
- Confident while communicating with international customers.



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- Good at handling customer queries and resolving issues. N
- Maintain accurate records of customer interactions. N

nRequirements
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- Excellent verbal and written communication skills. N
- Robust customer-handling and problem-solving abilities. N
- Good listening and interpersonal skills. N
- Basic computer knowledge. N
- Willingness to work in rotational/UK shifts, if applicable. N
- Candidates with international customer service experience will be preferred. N

📌 Customer Service Executive (Alibag)
🏢 WNS
📍 Alibag