Job DescriptionDesignation: Executive/Sr. Executive/Asst. Manager/Manager
NRoles and Responsibility:
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- Engage IFAs on regular basis over the phone to assist them on the query they raised. N
- Coordinate with internal team members to resolve IFAs queries. N
- Increase usage of platform by engaging IFAs on frequent basis. N
- Update IFAs on recent features / recent changes in the program. N
- Engage IFAs regularly over the phone. N
- Ensure high level quality service. N
- Ensure IFA renew services within specific time. N

nKPIs:
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- Platform Usage / Query Handling / Renewals N

nRequisite Experience:
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- Ideally 1 to 2 years of work experience as Relationship Manager N

nQualifications Required
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- B.Comn
- BMS/MBA Finance N

nPersonal Traits:
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- Good Communication Skills, Soft Spoken, good with telephonic conversation. N
- Personal Finance Domainknowledge N
- Confident, Target Oriented, Enthusiastic N
- Persuasive, approachable, professional, organised in work. N

📌 Hiring: Customer Support Executive (India)
🏢 Anand Rathi IT
📍 India