Primary Skills:

- Salesforce & Quoting workflow domain knowledge
- Requirements gathering, user story creation, Jira backlog management
- Test case creation and UAT support
- AI acceleration skills (Copilot/Claude for drafting stories, summarizing, generating test cases)
- Proven experience creating user stories and acceptance criteria.
- Hands-on experience with Jira backlog management.

Secondary Skills:

- Experience with CPQ/Quoting, Order Management, or Quote-to-Cash processes.
- Experience working with cross-functional Agile teams in enterprise environments.
- Understanding of Salesforce configuration and the ability to communicate effectively with Salesforce developers/configurators.
- Engage with business stakeholders and product owners to elicit, analyze, and document business and functional requirements.
- Develop a robust understanding of Salesforce business processes and quoting workflows and translate business needs into actionable requirements.
- Create and maintain epics, user stories, acceptance criteria, business rules, and functional requirements.
- Manage and maintain the Jira product backlog, including story refinement, prioritization support, dependency identification, and sprint readiness.
- Collaborate with development, Scrum Master and QA teams to ensure requirements are clearly understood and delivered as intended.




- Support System Integration Testing (SIT) and User Acceptance Testing (UAT), including test preparation, execution support, issue clarification, and defect triage.
- Work closely with stakeholders to validate delivered functionality and obtain business acceptance.
- Identify gaps between business expectations and implemented functionality and drive resolution with relevant teams.
- Leverage AI/GenAI tools such as Microsoft Copilot, Claude, or equivalent tools to accelerate BA activities, including requirements summarization, user-story drafting/refinement, acceptance-criteria creation, and test-case generation.
- Ensure AI-generated content is reviewed, validated, and aligned with business requirements and organizational standards.
- Participate in Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Analyze existing workflows and identify opportunities for process improvements, simplification, and automation.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Salesforce Business Analyst (Bengaluru)
🏢 Relanto Global
📍 Bengaluru