Primary Skills:

- Salesforce & Quoting workflow domain knowledge

- Requirements gathering, user story creation, Jira backlog management

- Test case creation and UAT support

- AI acceleration skills (Copilot/Claude for drafting stories, summarizing, generating test cases)

- Proven experience creating user stories and acceptance criteria.

- Hands-on experience with Jira backlog management.

Secondary Skills:

- Experience with CPQ/Quoting, Order Management, or Quote-to-Cash processes.

- Experience working with cross-functional Agile teams in enterprise environments.

- Understanding of Salesforce configuration and the ability to communicate effectively with Salesforce developers/configurators.

:

- Engage with business stakeholders and product owners to elicit, analyze, and document business and functional requirements.

- Develop a robust understanding of Salesforce business processes and quoting workflows and translate business needs into actionable requirements.

- Create and maintain epics, user stories, acceptance criteria, business rules, and functional requirements.

- Manage and maintain the Jira product backlog, including story refinement, prioritization support, dependency identification, and sprint readiness.





- Collaborate with development, Scrum Master and QA teams to ensure requirements are clearly understood and delivered as intended.

- Support System Integration Testing (SIT) and User Acceptance Testing (UAT), including test preparation, execution support, issue clarification, and defect triage.

- Work closely with stakeholders to validate delivered functionality and obtain business acceptance.

- Identify gaps between business expectations and implemented functionality and drive resolution with relevant teams.

- Leverage AI/GenAI tools such as Microsoft Copilot, Claude, or equivalent tools to accelerate BA activities, including requirements summarization, user-story drafting/refinement, acceptance-criteria creation, and test-case generation.

- Ensure AI-generated content is reviewed, validated, and aligned with business requirements and organizational standards.

- Participate in Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives.

- Analyze existing workflows and identify opportunities for process improvements, simplification, and automation.

📌 Salesforce Business Analyst (Bengaluru)
🏢 Relanto
📍 Bengaluru