Job DescriptionWe are looking for a Chief Technology Officer to own retail, omnichannel, and digital commerce technology — building the platforms and customer experience that will carry the brand through 4x store growth.
NPosition: Chief Technology Officer
NExperience: 15+ years
NLocation: Mumbai
NTHE ROLE
nThis is a builder's mandate, not a maintainer's role.
NYou will spend the first 6–8 months hands-on — doing the groundwork yourself before scaling a team — as you help transition a founder-led culture into a professionally managed one, while preserving the trust and values built over eight decades.
NKEY RESPONSIBILITIES
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- Define and own the retail and digital commerce technology roadmap to support scaling from 12 to 51 stores N
- Select and implement POS and store-management systems that scale across a rapidly growing network N
- Build or upgrade the e-commerce platform and mobile app for a seamless omnichannel journey N
- Implement CRM and loyalty systems suited to a high-trust, high-value jewellery brand N




- Build commerce data infrastructure and analytics to support merchandising and expansion decisions N
- Partner with the Head of IT on integration with core ERP, infrastructure, and cybersecurity N
- Build and lead the retail/commerce technology team from the ground up N
- Champion technology adoption and digital transformation across a founder-led organisation N

nWHAT WE'RE LOOKINGFOR
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- 12+ years of progressive technology leadership experience, with 3–5+ years in a CTO/VP Technology (Retail/Commerce) role N
- Proven experience building retail or e-commerce technology platforms from scratch N
- Experience in retail, e-commerce, luxury, or multi-location consumer businesses;
jewellery sector exposure a plus N
- Track record supportingrapid, multi-location scale-up (store network expansion) N
- Hands-on, execution-first mindset with the patience to operate in a founder-led workplace N
- Graduate degree required;
M

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