11 Sep
|
AmWebAPp
|
Manali
As a Travel Sales Executive, you will be responsible for converting travel inquiries into confirmed hotel bookings and travel packages. You will interact with customers, understand their travel requirements, recommend suitable stays/packages, negotiate where required, and ensure a smooth booking experience.
Key Roles & Responsibilities
- Handle travel and hotel booking inquiries through calls, WhatsApp, email, social media, and other channels.
- Understand customer requirements such as destination, dates, budget, number of guests, room preferences, and activities.
- Recommend suitable hotels, packages, and travel experiences based on customer needs.
- Prepare and share customized hotel/travel quotations and itineraries.
- Follow up consistently with leads and convert inquiries into confirmed bookings.
- Build strong relationships with customers and encourage repeat bookings and referrals.
- Coordinate with hotel operations, reservations,
transport partners, and other internal teams to ensure booking accuracy.
- Handle customer questions regarding rooms, inclusions, check-in/check-out, transportation, activities, cancellations, and payments.
- Negotiate with customers while maintaining company pricing and profitability.
- Maintain accurate records of leads, follow-ups, bookings, payments, and customer interactions.
- Identify opportunities for upselling and cross-selling such as room upgrades, sightseeing packages, transfers, activities, and additional services.
- Ensure excellent customer service before, during, and after the booking.
- Collect customer feedback and communicate key issues to the relevant team.
Pay: ₹9,000.00 - ₹12,000.00 per month
Work Location: In person
📌 Sales Executive (Manali)
🏢 AmWebAPp
📍 Manali