SALES COORDINATOR

Company: Get Me Up Advertising

Location: Janakpuri, New Delhi

Department: Sales & Customer Support

Employment Type: Full time

About the Role

We are looking for a Sales Coordinator to manage incoming sales calls, coordinate with customers, ensure smooth after-sales support, and maintain accurate daily, weekly, and monthly sales reports.

Key Responsibilities

1. Incoming Sales Calls

- Handle and respond to incoming sales enquiries via phone, WhatsApp, email, and other channels.
- Understand customer requirements and provide relevant information about our advertising services.
- Prepare quotations and coordinate with the customer for order confirmation.
- Follow up with potential customers and maintain lead status.

2. After-Sales Customer Support

- Coordinate with customers after order confirmation.
- Collect required ad matter, documents, payment details, and other information.
- Coordinate with the operations team for timely ad booking and publication.
- Share booking confirmations, publication details, and proofs with customers.
- Resolve customer queries and ensure a smooth customer experience.

3. Sales Coordination

- Maintain proper records of leads, enquiries, bookings, payments, and follow-ups.
- Coordinate between customers and the internal operations team.
- Follow up on pending payments and incomplete orders.
- Ensure all customer requirements are completed within the committed timeline.

4. Daily Reporting

- Prepare daily sales and enquiry reports.




- Update leads, calls, follow-ups, bookings, and pending orders.
- Track daily conversion and pending customer requirements.

5. Weekly & Monthly Reporting

- Prepare weekly and monthly sales performance reports.
- Report total enquiries, converted leads, bookings, revenue, pending payments, and follow-ups.
- Maintain customer and sales MIS.
- Highlight pending tasks, important follow-ups, and business opportunities to management.

Required Skills
- Excellent communication and customer-handling skills.
- Good spoken and written English/Hindi.
- Basic knowledge of Excel/Google Sheets.
- Good follow-up and coordination skills.
- Ability to maintain accurate records and reports.
- Organized, responsible, and target-oriented.
- Prior experience in sales coordination, telecalling, customer support, or advertising will be an advantage.

Key Performance Indicators (KPIs)
- Incoming enquiry response rate
- Lead-to-sale conversion
- Follow-up completion
- Customer satisfaction
- Timely order coordination
- Pending payment follow-up
- Accuracy and timely submission of reports
- Monthly sales/revenue contribution

Preferred Candidate Experience: 1–3 years in Sales Coordination / Customer Support / Telecalling / Inside Sales

Education: Graduate preferred

Salary: As per experience and suitability To Apply: Send your CV to Get Me Up Advertising.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Sales Coordinator (Janakpuri)
🏢 GET ME UP
📍 Janakpuri