Role & responsibilities

- Strategic HR Planning: Develop and implement HR strategies aligned with the company's overall objectives and growth plans.

- Talent Acquisition: Lead the recruitment process for the region, including sourcing, screening, interviewing, and selecting qualified candidates for various positions. Collaborate with hiring managers to ensure timely and effective recruitment.

- Employee Relations: Foster positive employee relations by addressing grievances, conflicts, and disciplinary issues in a fair and timely manner. Implement strategies to enhance employee engagement and satisfaction.

- Performance Management: Develop and implement performance management systems to monitor employee performance, provide feedback, and support professional development. Conduct regular performance evaluations and facilitate goal-setting processes.

- Training and Development: Identify training needs within the region and coordinate training programs to enhance employee skills and competencies. Support career development initiatives and succession planning efforts.

- HR Compliance: Ensure compliance with all applicable employment laws, regulations, and company policies.



Stay updated on legal developments and industry best practices to mitigate risks and maintain a positive work environment.

- HR Metrics and Reporting: Collect and analyze HR data to track key metrics such as turnover rates, employee satisfaction, and workforce demographics. Prepare reports and presentations for senior management to inform decision-making.

- Cross-functional Collaboration: Collaborate with other departments to support organizational goals and initiatives. Act as a strategic partner to business leaders in driving organizational effectiveness and performance.

Preferred candidate profile

- Postgraduate or Masters degree in Human Resources or related field.

- 12+ years of experience in HR leadership roles, preferably in the Ecommerce, Retail, FMCG, Logistics or SCM industry.

- In-depth knowledge of HR principles, practices, and regulations.

- Strong leadership skills with the ability to effectively manage and develop a team.

- Excellent communication, interpersonal, and negotiation skills.

- Strategic thinking and problem-solving abilities.

- Ability to work in a fast-paced, agile environment and adapt to changing priorities.

📌 Regional HR Head - Mumbai
🏢 BigBasket
📍 Mumbai