Key Responsibilities Lead Generation: Initiate outbound calls to prospective clients using pre-defined scripts or databases.

Customer Assistance: Handle inbound calls to resolve queries about company products, services, or pricing.

Lead Tracking: Document and update customer details, feedback, and interaction history in the company's CRM system. Follow-Ups: Call potential or existing customers to schedule appointments, nurture leads, and close sales.

Target Achievement: Meet daily, weekly, and monthly quotas for call volume, lead conversion, or sale Required Skills &

Qualifications Communication: Excellent verbal communication and active listening skills in English and/or regional languages.

Interpersonal Skills: Strong persuasion and negotiation skills with the ability to handle rejection professionally.

Tech Proficiency: Basic computer knowledge and familiarity with CRM software and telecommunications tools.

Education: High school diploma or equivalent; a bachelor's degree is often preferred.

Experience: Prior experience in telesales, customer service, or a call center setting is a strong advantage

📌 Receptionist Cum Telecaller (Secunderabad)
🏢 Spycloud Technologies Private
📍 Secunderabad