Job Title: Hotel Receptionist

Location: Lohia Global (Third Floor), Centrum Plaza Mall, 369-370, Facing Mehrauli-Gurgaon Road, Sultanpur, New Delhi 110030

Email for Applications: [email protected]

Job Responsibilities:

- Greet and welcome guests with a warm and qualified attitude.
- Handle check-in and check-out processes efficiently.
- Manage reservations via phone, email, and online platforms.
- Address guest queries, concerns, and complaints promptly.
- Coordinate with housekeeping and other departments for smooth operations.
- Maintain records, update guest information, and process billing.
- Ensure reception area is clean, organized, and presentable.
- Handle incoming calls and route them to the concerned departments.

Key Skills & Requirements:

- Graduate in Hospitality / Hotel Management preferred.
- Prior experience as a receptionist/front desk executive in hospitality industry desirable.
- Excellent communication and interpersonal skills.
- Basic knowledge of hotel booking systems & MS Office.
- Good customer service orientation and problem-solving skills.
- Presentable, polite, and professional behavior.
- Ability to work in shifts, including weekends and holidays.

Employment Type: On Roll: Full-time

📌 Receptionist: Female (New Delhi)
🏢 Designco
📍 New Delhi