This job is with Novartis, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Summary Lead the design, deployment, and continuous evolution of the BPE Academy and its enterprise Process Excellence capability portfolio. The role builds scalable, role-based capabilities across Lean Six Sigma, Business Process Management, Design Thinking, Process Intelligence, AI-enabled process innovation, process data management, and related disciplines. It establishes the Academy operating model, learning governance, practitioner ecosystem, and impact measurement required to translate capability building into measurable and sustained business outcomes About the Role Major Accountabilities Define and implement the end-to-end Lean Six Sigma operating model, including demand intake, project selection, training, coaching, mentoring, certification, governance, benefits validation, sustainment, and enterprise portfolio management covering priorities, risks, dependencies, certification pipeline,



and value realization. Establish robust Lean Six Sigma governance through clear decision rights, standards, roles, stage gates, escalation paths, governance forums, and consistent execution across functions and geographies. Lead the BPE Academy and Process Excellence capability portfolio across Lean Six Sigma, Business Process Management, Design Thinking, Process Intelligence, AI and Automation-enabled process innovation, and Process Data Management & Governance, including curriculum design, learning delivery, faculty readiness, certifications, learner communications, and partner management. Modernize learning and program administration by leveraging digital technologies, analytics, automation, and responsible AI, while maintaining methodological rigor and building a scalable enterprise Continuous Improvement (CI) framework. Build and sustain a solid practitioner ecosystem of trainers, coaches,

📌 Business Process Excellence Lead (India)
🏢 Novartis
📍 India