The Cash & Trade Proc Supv (C10) is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to apply working knowledge of technical concept to recommend process improvements, manage personnel and complete team deliverables efficiently and manage end-to-end payment processing activities.

Responsibilities:
Processed high -volumes domestic and cross boarder payments ensuring accuracy and timely execution
Allocate work and manage daily work flow for small Cash/Trade Operations team engaged in performing entry level, routine clerical or processing tasks
Responsible for team management for assigned daily routine works
Process client payments, receivables, trade transactions
Deliver error free processing and achieve assigned productivity levels
Follow procedures and controls required for assigned process
Monitor and report errors to ensure adherence to audit and control policies
Participate in UAT, implementation,



and assist with training new team members including training initiatives as required
Participate in compliance related activities to minimize losses
Provide recommendations to increase the efficiency of the daily work of the transaction processing team
Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train recent team members and lower level personnel
Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
Train and advise lower level staff through applying in-depth knowledge of team objectives
Evaluate performance and make recommendations for pay increases, promotions, terminations, hiring, etc.
Provide evaluative solutions for cash/trade management issues based on analysis of information, precedent, and acquired technical experience
Maintain a basic comprehension of how the cash

📌 Cash and Trade Proc Analyst2 (Mumbai)
🏢 Citi
📍 Mumbai