Job Description
Job Title: Customer Support Associate – International Voice Process
nLocation: Pune
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nJob Description:
nWe are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a quick-paced BPO environment.
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nKey Responsibilities:
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- Handle customer calls for international clients professionally and efficientlyn
- Understand customer issues and provide accurate resolutionsn
- Maintain high standards of communication and customer satisfactionn
- Adhere to process guidelines and quality parametersn
- Document customer interactions appropriatelyn

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nEligibility Criteria:
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- Undergraduate/Graduate freshers are eligible to applyn
- Graduates with experience in International Voice / BPO domain are also welcomen
- Excellent verbal communication skills in Englishn
- Customer-focused mindset and problem-solving abilityn

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nWork Schedule:
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- 5 days workingn
- 2 rotational weekly offsn
- Rotational shifts (as per business requirements)n

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nHow to apply:
nInterested candidates can share their cv's on whats app
nContact Person : Siddharth Sharma
nContact Details : 77380 29419
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📌 Customer Support Specialist (Pune)
🏢 WNS
📍 Pune