Customer Service Executive (Delhi)

Customer Service Executive (Delhi)

11 Sep
|
Tata Capital
|
Delhi

11 Sep

Tata Capital

Delhi

Key Deliverables:

Lead Generation

* Generate leads for ILSCV deals through interactions with DSE or through
channel partners/open market.

Customer Relationship Management

* End to end customer relationship management including explaining product
offerings and resolving sales queries.
* Cross-selling product offerings to customers.
* Educates customers with information to build their understanding of issues
and capabilities.
* Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

* Maintaining relationship with assigned dealer.

Deal Processing

* Collecting all pre-sanction and post sanction documents and performing
accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

* Interact with operations and credit team in order to ensure smooth processing
of loan application.

📌 Customer Service Executive (Delhi)
🏢 Tata Capital
📍 Delhi

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