11 Sep
|
merapropt.com
|
Bengaluru
11 Sep
merapropt.com
Bengaluru
About the Role
Yello Living is looking for a Community Manager to own the resident experience across our co-living properties.
This is a people-first role—not a facilities or maintenance role. You will be the face of Yello for every resident, from the day they move in to the day they move out, while helping keep the community welcoming, connected, and alive in between.
Key Responsibilities
Move-In & Move-Out
Own the end-to-end execution of the move-in checklist for every recent resident.
Ensure every checklist is fully completed, with no steps skipped and any gaps flagged immediately.
Be the primary point of contact for new residents during their first few days.
Help new residents settle in and feel welcomed.
Own the move-out checklist and ensure completion for every exiting resident.
Conduct move-out conversations to understand the genuine reason for leaving.
Accurately document feedback and flag recurring patterns or concerns to management.
Resident Relations
Be the go-to person for day-to-day resident interactions and queries.
Build strong relationships with residents across the community.
Proactively identify concerns, including complaints, resident friction, and recurring issues.
Surface concerns to management before they escalate.
Act as a bridge between residents and the wider Yello team on community-related matters.
Community Communication
Manage community WhatsApp group(s).
Share regular updates, announcements, and relevant information.
Ensure communication remains timely, consistent, engaging, and aligned with the Yello brand.
Events & Community Engagement
Plan a regular calendar of community events, including social, wellness, festive, and skill-based activities.
Promote events within the community to drive participation.
Execute and host events on the ground.
Collect resident feedback after events and use it to improve future editions.
Social Media & Content Collaboration
Coordinate with the social media and content team to capture community moments.
Help
📌 Community Manager (Bengaluru)
🏢 merapropt.com
📍 Bengaluru