11 Sep
|
AL FAHAD ENTERPRISES
|
Bengaluru
11 Sep
AL FAHAD ENTERPRISES
Bengaluru
? WE’RE HIRING | CUSTOMER SUPPORT EXECUTIVE ?
? Location: Bangalore – On-site
? Experience: 2–4 Years
? Salary: Up to ₹4.5 LPA + Incentives
? Shift: Rotational
?️ Languages: English & Hindi
? Preferred: Healthcare / Health Insurance experience
We are looking for a dynamic, empathetic and customer-focused Customer Support Executive to join a fast-growing health-tech organization.
? Key Responsibilities
• Handle customer interactions through calls, emails and chats
• Resolve queries related to health insurance, claims, appointments and wellness services
• Maintain accurate customer records in CRM systems
• Coordinate with internal teams for timely resolution
• Handle escalations professionally and ensure proper follow-ups
• Deliver an excellent customer experience and maintain high satisfaction levels
? Requirements
• 2–4 years of experience in Customer Support
• Healthcare / Health Insurance experience preferred
• Excellent communication skills in English & Hindi
• Comfortable working in rotational shifts
• Strong problem-solving and interpersonal skills
• Knowledge of CRM / ticketing systems is an added advantage
? What We Offer
✨ Up to ₹4.5 LPA + Incentives
✨ Health insurance & wellness benefits
✨ Growth opportunities
✨ Fast-paced, mission-driven work workplace
📌 Customer Support Executive (Bengaluru)
🏢 AL FAHAD ENTERPRISES
📍 Bengaluru