11 Sep
|
Clock Edge Technologies Pvt Lt
|
Bengaluru
11 Sep
Clock Edge Technologies Pvt Lt
Bengaluru
PeopleSoft Finance Techno-Functional Analyst – AMS
Client: Deloitte
JP ID: DLTJP00061320
Skill: PeopleSoft – Finance
Experience: 5–8 Years
Rate/Budget: Up to 35–36 LPA
Work Mode: Hybrid – 2 Days from Office
Priority: Please share profiles for PSFT Finance on priority.
Position Summary The PeopleSoft Finance Techno-Functional Analyst provides Application Managed Services (AMS) support for PeopleSoft FSCM financial applications. The role combines functional expertise with technical troubleshooting to resolve production issues, deliver enhancements, support integrations, and improve finance processes while meeting agreed service levels.
Key Responsibilities
Provide L2/L3 support for PeopleSoft Financials modules, including General Ledger, Accounts Payable, Accounts Receivable, Asset Management, Billing, and Cash Management.
Analyze and resolve incidents, service requests, defects, and enhancement requests within defined SLAs.
Translate business requirements into functional specifications and technical solutions.
Configure PeopleSoft financial modules, business units, ledgers, chartfields, payment terms, workflow, and accounting rules.
Troubleshoot interfaces, batch processes, journal processing, posting, allocations, payments, billing, and period-close issues.
Perform root-cause analysis and recommend permanent corrective actions.
Coordinate with technical teams on PeopleCode, Application Engine, Application Designer, Integration Broker, SQR, BI Publisher, and SQL-related issues.
Monitor and troubleshoot inbound and outbound integrations with banks, procurement systems, payroll, tax systems, and third-party applications.
Support month-end, quarter-end,
and year-end financial close activities.
Perform impact analysis, configuration, testing, regression testing, deployment validation, and post-production support.
Maintain functional specifications, technical documents, knowledge articles, runbooks, and support procedures.
Participate in change management, release management, problem management, and service review meetings.
Provide user guidance, training, and knowledge transfer to client and support teams.
Identify opportunities to automate manual processes and improve system controls, performance, and user experience.
Required Qualifications
Bachelor’s degree in Information Systems, Finance, Accounting, Business, or a related field.
5+ years of experience supporting PeopleSoft FSCM Financials.
Experience in an AMS, managed-services, or production-support workplace.
Strong knowledge of finance processes, including procure-to-pay, order-to-cash, journal-to-ledger, and financial close.
Experience with incident management, SLA tracking, root-cause analysis, and change management.
Ability to communicate effectively with finance users, IT teams, and business stakeholders.
Strong analytical, troubleshooting, documentation, and problem-solving skills.
Technical Skills
PeopleSoft FSCM 9.2
General Ledger
Accounts Payable
Accounts Receivable
Asset Management
Billing
Cash Management
PeopleSoft Query and SQL
PeopleCode and Application Designer
Application Engine and Process Scheduler
Integration Broker and web services
SQR and BI Publisher
Workflow and approvals
Batch scheduling and interface monitoring
ServiceNow or similar IT service-management tools
Preferred Qualifications
PeopleSoft Financials certification.
ITIL or comparable service-management certification.
Experience with PeopleSoft upgrades, patches, customizations, and production releases.
Knowledge of Oracle databases and performance troubleshooting.
Experience with financial reporting, regulatory reporting, and audit-support activities.
Experience leading offshore/onshore AMS teams.
Key Performance Indicators
SLA and service-level compliance.
Timely resolution of incidents and service requests.
Reduction in recurring incidents and manual workarounds.
Successful delivery of enhancements and releases.
Reliable batch and interface processing.
Quality of documentation and knowledge transfer.
Business-user satisfaction.
Stable month-end and year-end close operations.
Typical Working Model
L2/L3 production support with scheduled on-call coverage, where required.
Collaboration with finance, procurement, treasury, payroll, banking, and IT teams.
Regular reporting on ticket volumes, aging, SLA performance, recurring issues, risks, changes, and improvement initiatives
.
Pay: Up to ₹3,600,000.00 per year
Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka
📌 PeopleSoft Finance Techno-Functional Analyst – AMS (Bengaluru)
🏢 Clock Edge Technologies Pvt Lt
📍 Bengaluru