Role & responsibilities

As an experienced OCM Consultant, you will:

1. Develop comprehensive change management deliverables for large-scale business transformations.
2. Examples: stakeholder analysis, change impact assessments, readiness surveys, communications and engagement materials (such as executive leadership messaging, awareness/go-live campaigns, newsletters, video scripts, FAQs).
3. Develop instructional design training collateral such as ILTs, WBTs, QRGs, job aids, and other formats like nano-videos & simulations, inclusive of training curriculum, course outlines, storyboards, courses, and training evaluation.
4. Craft and execute communication and engagement strategies to support project milestones, drive user adoption, and enable successful operational changes.
5. Facilitate stakeholder engagement and alignment through tailored communications and engagement events (e.g., Town Halls, workshops, newsletters, digital content).
6. Monitor/track, measure, and report on change readiness and adoption effectiveness using qualitative and quantitative metrics, to inform engagement approaches and adoption strategies.
7. Collaborate cross-functionally with clients and subject matter experts (SMEs) in virtual/live environments to design and deliver impactful deliverables.
8. Support senior team members in the planning, development, and deployment of change strategy, change messaging, and delivery formats. On occasion, perform quality assurance for junior practitioners.
9.



Support tracking status of project plan deliverables against projects critical milestones and provide timely updates to Project Lead/Manager regarding timelines and risks/watch items/dependencies.
10. Contribute to practice development initiatives, including support proposal drafts/resource estimates, sharing best practices, and innovating new approaches.

Must Have Skills/Project Experience/Certifications:

1. 3 - 6 years of hands-on experience in industry or consulting in learning and development/organization design/organization change management/digital and cloud solutions space
2. Demonstrated experience supporting change workstreams across business/process/technology transformation initiatives
3. Ability to manage ambiguity and develop creative, compelling, and visually appealing deliverables
4. Excellent verbal and written communication skills, with ability to tailor messaging to diverse audiences

Good to Have Skills/Project Experience/Certifications:

- PROSCI Certified Change Practitioner certification
- Experience with ERP/Technical systems e.g. Workday/Oracle/SAP
- Solid analytical skills, with experience of working on tools like MS Excel, Tableau/PowerBI, MS Access, etc.
- Experience with digital communication and collaboration tools (SharePoint, Teams, Yammer, etc.)
- Experience of working on recording and authoring tools like Adobe Captivate, Articulate Storyline, Enable Now, uPerform, UPK, etc.
- Familiarity with project management capabilities

📌 Organisational change consultant (Bengaluru)
🏢 Orcapod Consulting Services
📍 Bengaluru