About the Role

We are looking for a highly motivated and detail-oriented Operations Assistant to join our Trade Operations team within Wealth Management. The role will be responsible for ensuring smooth and accurate execution of day-to-day operational activities, including client onboarding, trade processing, documentation, reconciliation, reporting, and client servicing.

The candidate will work closely with clients and various financial market intermediaries, including brokers, bankers, custodians, fund houses, and other service providers, to ensure timely and seamless transaction processing.

Key Responsibilities

1. Client Onboarding & Account Management

· Manage end-to-end client onboarding, including account opening, KYC, documentation, and compliance-related processes.

· Manage day-to-day operational communication with UK-based clients, ensuring skilled, responsive, and client-focused experience.

· Coordinate with clients to obtain and verify required documents and information.

· Maintain accurate and up-to-date client records.

· Address client queries and ensure timely resolution of onboarding-related requirements.

2. Trade Operations & Execution

· Coordinate and process equity, and other investment transactions accurately and within stipulated timelines.

· Liaise with brokers, fund houses, custodians, and other intermediaries for trade execution and settlement.

· Monitor trade confirmations, settlements, and transaction status.

· Ensure all trade-related documentation and records are properly maintained.

· Maintain clear, confident, and professional communication with clients, with the ability to explain operational and transaction-related matters effectively.

3. Client Servicing & Communication





· Act as a key point of contact for clients for operational and transaction-related matters.

· Communicate with clients professionally and proactively through email, phone, and other channels.

· Provide timely updates on account opening, transactions, settlements, and other operational requests.

· Build solid working relationships with clients and internal teams.

· Fluent spoken English with excellent verbal and written communication skills is essential.

· Professional telephone etiquette and the ability to communicate clearly and confidently with senior clients.

4. Reporting & Documentation

· Prepare and share accurate client reports, transaction statements, portfolio-related reports, and other operational reports.

· Ensure proper documentation and maintenance of records for all transactions.

· Support preparation of MIS and other management reports as required.

5. Reconciliation & Accounting

· Perform regular reconciliation of trades, holdings, cash balances, and transaction records.

· Identify discrepancies and coordinate with relevant stakeholders for timely resolution.

· Ensure accuracy and completeness of operational and financial records.

Eligibility & Skills

· Experience: 2–3 years of relevant experience in Wealth Management, Trade Operations, Equity Broking, Portfolio Management, or Financial Services back-office operations.

· Education: Bachelor’s degree in Finance, Commerce,



Business Administration, or a related field. MBA/Finance qualification will be an added advantage.

· Technical Knowledge: Hands-on experience in client onboarding, KYC/documentation, mutual fund and equity trade processing, settlement, reporting, and reconciliation.

· Communication: Excellent written and verbal communication skills, with the ability to interact confidently and professionally with clients and multiple stakeholders.

· Attention to Detail: Strong analytical and organisational skills with a high degree of accuracy.

· Relationship Management: Ability to build and maintain effective relationships with clients and external stakeholders.

· Technology: Good working knowledge of MS Excel and other office applications; familiarity with wealth management/trading platforms will be an advantage.

· Flexibility: Willingness to work in UK shifts, as required.

Personal Attributes

· Highly motivated, proactive, and self-driven.

· Strong ownership and accountability towards assigned responsibilities.

· Excellent follow-up and coordination skills.

· Ability to multitask and work effectively under deadlines.

· Professional approach with strong client-service orientation.

· Ability to work independently as well as collaboratively within a team.

Ideal Candidate A professional with strong Trade Operations and Client Servicing experience, excellent communication skills, attention to detail, and the ability to independently manage client onboarding and coordinate investment transactions from initiation through settlement.

Pay: ₹500,000.00 - ₹700,000.00 per year

Work Location: Hybrid remote in Mumbai, Maharashtra (Mumbai Suburban District)

📌 Operations Assistant – Wealth Management (Mumbai)
🏢 Athena Investment Advisers
📍 Mumbai